Returns & Exchanges

At Elite Group, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. We aim to make your shopping experience seamless by providing a straightforward and transparent exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once your request is approved, a prepaid shipping label will be generated for you to download and print at your convenience.

• 3.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all tags are attached and the printed return slip is included inside the box.

• 4.
  Drop Off and Track

  Drop your package at any authorized courier location and keep your tracking number to monitor the status of your refund or exchange.